Return Policy

Happy Go Go Buy Shop (HGGBS)  RETURN POLICY

All items are checked for defect before wrapping and shipping. In an unforturnate case that whenver received defective or incorrect items, Please inform us within 24 hour upon receipt of the order, subject to the following terms and conditions:

Defective item

In case the item received was manufactured defect / damage, we will One to one exchange of the same design and with the following condition:

  •  Please Inform us (email : support@happygogobuyshop.com ) within 24 hour after item received with photo of the defected item
  •  All items must be returned in original condition with tags attached (if any), unwashed and unworn, clean and undamaged, etc. We recommend that you do not wear perfume or deodorant when trying on items as this may make these items non-returnable.WE STRICTLY NOT ACCEPT RETURN IF THE ITEM RETURN WITHOUT ORIGINAL PLASTIC BAG AND SIZE TAG
  • ​Item/s that want to return for refund / exchange, must be returned within 7 days by Poslaju National Courier Service to the following address :

Happy Go go Buy Shop

No.29, Jalan PU 10/3A,

Taman Puchong Utama,

47100 Puchong, Selangor

Contact: 03- 8066 6330

Happy Go Go Buy Shop (HGGBS) has rights to reject the refund / exchange if the above condition  is not fulfilled. Item/s that was rejected for refund / exchange, will not return back to the customer unless the customer bear for the return postage.

Out Of Stock

If the item is out of stocks, either an alternative product will be recommended for replacement, or store credits will be reimburse to your account.

Disclaimer & Limitation of Liability

  • For lingerie , exchange is strictly not allowed due hygenie issues. Please check size or measurements under 'product specification' tab of each item before making a purchase. 
  • Colours /clothes Material-we are unable to guarantee that the colour /clothes material you will see on your monitor will accurately reflect the true colour/material of the product.
  • Change of mind is not applicable as a Return Reason for this product 
  • Happy Go Go Buy Shop (HGGBS) will NOT be held responsible for any for buyer without our HGGBS permission and sent return item to us .

PARCEL RETURNED

For those item/s returned to us by courier company due to non-claimed by customer, postage will be charged to re-send the item to the customer.

We will send the tracking number to customer when we ship the item. It normally will take not more than 3 days to reach to the recipient. Please check with courier company (Poslaju) if item was not receive after 3 days we send the tracking no to you, to avoid unclaimed parcel issue.

Poslaju Hotline : 1300-300-300 (Please specified your tracking no)

Happy Go Go Buy Shop (HGGBS) will keep the un-claimed parcel for 30 calendar days from the date of the parcel returned. Customer failing to claim back teh return parcel within 30 calendar days will be unclaimable and the item will be given or donate or destroyed

By making a purchase on Happy Go Go Buy Shop (HGGBS)you are deemed to have agreed to the above policies and our terms & conditions.